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eBay: Do's and Don'ts for Beginning eBayers, 2008

By Paul Gil, About.com

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eBay Don't #3: Don't Rush to Negative Feedback.

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The vast majority of eBay sellers want your buying experience to be a happy one, but sometimes, things go awry. Shipping delays are the most common issue, especially if your item is mailed to you from very far away. Cross-border inspections are also about everyone’s safety, and not just to inconvenience you.

The more borders to cross, the longer it may take before you receive your goodies. Many new eBayers fail to recognize this and rush in to leave a negative Feedback for the seller only to regret it the next day when their purchase arrives. Although the actual Feedback message can be mutually withdrawn, the statistics will show there was an unfavorable Feedback left before. These statistics can make any future sales, or purchases, very difficult.

Again, Feedback is forever, and a little patience goes a long way. If you believe there is an undue delay in receiving your goods, contact the seller. If your package is indeed lost, many sellers will offer to replace the item, or issue a refund.

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